I have enjoyed working with this small, but dedicated and enthusiastic team. It’s been a privilege to work with a very professional and dedicated team, who supported me greatly. As a team we focused on several key areas of improvements during the past few months. The most important one was to develop a good rapport and working relationship with management by acting as a helpful partner rather than a regulator. We also focused on reducing inspection-related wastage and minimising missed pathology and contaminated products. I’m also very thankful to our Regional Manager for his constant guidance and support. He paid a lot of attention to any issues we had and provided solutions with compassion.